Can we please be allowed to insert images into the Notes that are entered against Problem records? It isn't always suitable for use to put these against the related incidents.
Is there a reason that this isn't available and why the formating for this field is different from any other text section?
I dont have an specific reason for this behavior. I will talk to my product team and to ensure that this is being handled in our future releases. I will convert this topic into ticket for tracking purpose.