Start a new topic

Strip Email Signatures

Is it possible to add a setting that allows FreshService to strip email signatures from tickets etc submitted via email?


4 people like this idea

Seconded - this would be very useful


1 person likes this

We would *not* want this.


Our user's signatures are up to date with their contact information.  Looking at the signature in the ticket is the quickest and easiest way of finding their phone number when I need to call a user to talk to them about something.


A system like Gmail's, where the signature is hidden by default and shown when you click a button would be an acceptable solution.

Login or Signup to post a comment