[Free webinar] 6 Ways to Return to Work with Ease using Freshservice Integrations | 10 AM PST - 9th July, 2020 Save your seat

Start a new topic

Tag with problems ...

I am using the {{helpdesk_name}} tag in the open calls email ... my question, was not it to return the name of one of our technicians instead of returning the company name?

Login or Signup to post a comment