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Is there an option to enforce users submitting a ticket by email to add a subject AND body?
No, but something like this dispatchr rule might work (depending on how much control you have over email signatures at your organization)
Abraham Buchinger
Is there an option to enforce users submitting a ticket by email to add a subject AND body?
No, but something like this dispatchr rule might work (depending on how much control you have over email signatures at your organization)
Karim Khalil
No, but something like this dispatchr rule might work (depending on how much control you have over email signatures at your organization)