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Is there an option to enforce users submitting a ticket by email to add a subject AND body?
No, but something like this dispatchr rule might work (depending on how much control you have over email signatures at your organization)
Abraham Buchinger
Is there an option to enforce users submitting a ticket by email to add a subject AND body?
No, but something like this dispatchr rule might work (depending on how much control you have over email signatures at your organization)
Karim Khalil
No, but something like this dispatchr rule might work (depending on how much control you have over email signatures at your organization)
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Support for release versions
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Auto-suggest knowledgebase articles while creation of ticket
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Canned responses
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What is the difference between an Incident and a Service Request?
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Fresh Service availability
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Post phone number publicly - not logged in
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restricting knowledgebase articles to certain people within one customer
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Custom Scope?
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Exporting Reports
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How to add and delete contact from company
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