It would be nice if we could customize which data is shown on the main ticket view.
For example, we have custom fields for "Location" and "Room #". It would be nice if I could include that on the main ticket view, or choose what data is shown.
5 people like this idea
B
Bradley Ahmad
said
7 months ago
Zendesk does this well!
J
James Nahrgang
said
7 months ago
I know. We've tried Zendesk too....but it's crazy expensive.
James Nahrgang
It would be nice if we could customize which data is shown on the main ticket view.
For example, we have custom fields for "Location" and "Room #". It would be nice if I could include that on the main ticket view, or choose what data is shown.
5 people like this idea