Can't believe I need to make this as a feature request. Shouldn't there be a way to generate a simple report based on what software is running on Computer Assets that have the Discovery Agent installed?
For instance if I want to generate a report that shows me all computers that have Java installed and what version of Java they are running, shouldn't that be a simple process?
Apparently Freshservice currently does not have this ability?
This is bordering on ridiculous. I wanted to publish a custom report to my team about which assets have vulnerable versions of Adobe Acrobat/Reader installed (ref https://helpx.adobe.com/security/products/acrobat/apsb20-48.html), and am flabbergasted to discover that there is no way to do this.
Agree, we need to get a report about licenses and machines usage...We will start to think about change freshservice for another usable and updated tool.