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Ability to Create Reports based on what software is running on Computers

Can't believe I need to make this as a feature request.   Shouldn't there be a way to generate a simple report based on what software is running on Computer Assets that have the Discovery Agent installed?   

For instance if I want to generate a report that shows me all computers that have Java installed and what version of Java they are running, shouldn't that be a simple process?

Apparently Freshservice currently does not have this ability?

26 people like this idea

This is bordering on ridiculous. I wanted to publish a custom report to my team about which assets have vulnerable versions of Adobe Acrobat/Reader installed (ref https://helpx.adobe.com/security/products/acrobat/apsb20-48.html), and am flabbergasted to discover that there is no way to do this.

2 people like this


Agree, we need to get a report about licenses and machines usage...We will start to think about change freshservice for another usable and updated tool.

Good grief... 4 years and still can't report on assets or software. Am I really going to have to screen scrape. This is lunacy.
Any update?

1 person likes this
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