I think be good be possible put a Role that a admin of helpdesk Created as Role default to all new agents to avoid problems of access unauthorized access
I
Isabel Karanja
said
over 2 years ago
Hello...yes i think customization of roles should be a basic feature available to all plans. It is one very important feature
IVAN SILVIO
I think be good be possible put a Role that a admin of helpdesk Created as Role default to all new agents to avoid problems of access unauthorized access