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Integration with Datadog

What's the best way to integrate with  It supports webhooks to alert when a metric alert is triggered.  Ideally I would just be able to specify a webhook per agent group or something like that.

Alternately, I can just give Datadog my Freshservice support mailbox to send the alert to and have it create an incident from there. 

Hi Rob,

Yes you can use webhooks to trigger and raise a ticket which will use more details like the custom fields you wanted to include when compared to forwarding it to the mailbox.

I have not personally tried it with datadog.You can reach our support team incase of technical assistance.

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