I need to grant our agents access to the Sheduler so they can add recurring tickets for themselves or when a collegue is replacing them during a holiday. Currently all of those agents need full access to the Admin tab.
It would help to be able to set seperate permissions for Helpdesk Productivity / Sheduler
Tiele Declercq
I need to grant our agents access to the Sheduler so they can add recurring tickets for themselves or when a collegue is replacing them during a holiday. Currently all of those agents need full access to the Admin tab.
It would help to be able to set seperate permissions for Helpdesk Productivity / Sheduler