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CMDB Warranty Pull

I'd like to see a feature that automatically pulls in warranty information from manufacturers i.e. Dell, HP, etc.  It's a feature offered in other solutions so it should be able to be done.


32 people like this idea

I've attached the script we used.

I've taken out our API key and our URL from a couple places, but the structure is the same. Hope you find it useful!

(2.73 KB)

Thank you!

This would be a fantastic feature.

The last update to this from FreshService was that it was being put on hold as a feature 2 years ago.  Is there any updated ETA or just an acknowledgment that it's still heavily deprioritized?

Hi Carter, A partner built app for scanning warranty details for Dell devices  will be published on the marketplace in a few weeks. 

We had planned to support HP devices as well, but HP pulled their APIs without any advance notice a few weeks ago. Support for HP devices will be introduced once the APIs are back online.

1 person likes this

Hi Mohana,

Is the scanning warranty feature is available for fresh services ?

Best regards.


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JS Bin