It would be a good idea to have to-do lists within fresh service, these would be manually created to manage tasks which may not be linked to a incident.
This feature means Fresh Service can be used to manage an agents workloads more effectively all within one system.
8 people like this idea
H
H. Jyotsna
said
about 6 years ago
Hi Lawrence,
Thanks for the feedback. This feature is in the pipeline. We'll keep you posted.
Lawrence Giordano
Hi,
It would be a good idea to have to-do lists within fresh service, these would be manually created to manage tasks which may not be linked to a incident.
This feature means Fresh Service can be used to manage an agents workloads more effectively all within one system.
8 people like this idea