Hi Laurence,
Thanks for the input. We'll certainly ask the Product team to take it under consideration and keep you updated.
Regards,
Jyotsna
Any update on this?
I think this will be a very good value add. Will avoid the need to login to the support portal to come and request for features.
Laurence Hendy
Add the 'Feature Request' option in Freshdesk to Freshservice
Its a great feature and as we are using Freshservice as our main support tool it would be good to have this option.
4 people like this idea