When setting up a quest to be dependent on the condition of customer satisfaction ratings, the conditions are not saving.
Side note on quests: when I click "Cancel" or "Update" or "Back to Quests" it brings me to the dashboard with the message "You must be logged out to access that page." I can tell that the link the it's taking me to is http://_____.freshservice.com/admin/quests which is a bad link. It appears that the link to the list of quests is http://_____.freshservice.com/admin/gamification#quests
The issue is more widespread than just conditions of customer satisfaction ratings, it appears to be that no conditions are being saved.
This is a severely limiting and we very much enjoy the Arcade feature in Freshdesk currently, so we'd like this to be functioning correctly for Freshservice.
My sincere apologies for the delay in Forums reply
Creating a Ticket, in your name, so I may privately look into this for you
We had the same issue but found it seemed to be linked with using Internet Explorer, it works fine in Chrome
Thanks for the tip. I do the majority of my work using Chrome and that's what I was using in this case. However, after deleting cookies/cache, this was no longer an issue for me.