Freshworks named a Strong Performer in the Forrester Wave™: Enterprise Service Management, Q4 2021 Access Report

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Why is there no american support or sales

And if you are going to outsource it get a different company I was transferred 7 times before the call was dropped. Which is very ironic for a company that creates help desk software.

Hey Jay

I am so sorry for the bad experience with our Phone support. We are never like this and we treat all our customers alike. I guess there was some misunderstanding and caused up this confusion

BTW, we do have a Sales/Support Team in US/Canada and one of our Team mates, Meghan is trying to reach you from our US Office.

I once again apologize for this bad experience and we will ensure we dont continue such things



How do I get phone support?