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Roadmap 55

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Planned

Fulfil Requested Items directly from the Service Request

Fetching Date ... 4 votes

Posted by Mohana Sidhaarth.V.N
Tabular view for Tickets

Fetching Date ... 24 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Event Management

Fetching Date ... 14 votes

J

Posted by Joseph Samuel Jayanth
Enhancements to User Management APIs

Fetching Date ... 2 votes

Posted by Mithun Mohandas
Dynamic Sections for Service Catalog items configuration

Fetching Date ... 25 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Airwatch Integration

Fetching Date ... 8 votes

Posted by Mohana Sidhaarth.V.N

In Progress

Customer Satisfaction Survey Enhancements

Fetching Date ... 19 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Support for SAML Attribute Storage in Custom User Fields

Fetching Date ... 6 votes

Posted by Mithun Mohandas
Closure Rules for Tickets

Fetching Date ... 10 votes

Posted by Sudipta Chowdhury
Probe 4.0.0 - Performance Improvements and IP Range scanning enhancements

Fetching Date ... 12 votes

Posted by Mohana Sidhaarth.V.N
Asset List Page - Usability Improvements

Fetching Date ... 2 votes

Posted by Mohana Sidhaarth.V.N
Microsoft Teams app for Freshservice

Fetching Date ... 24 votes

Posted by Sudipta Chowdhury
Custom sources for tickets

Fetching Date ... 18 votes

Posted by Naganandhini Ramasubramaniyan
Ticket Lifecycle Reports

Fetching Date ... 8 votes

Posted by Deepikaa Selvaraj Rajendran
Intune Integration

Fetching Date ... 8 votes

Posted by Mohana Sidhaarth.V.N
Support for 24-Hour Time Format

Fetching Date ... 9 votes

Posted by Mithun Mohandas
Custom Fields for Agents

Fetching Date ... 2 votes

Posted by Mithun Mohandas
Gantt Chart for Projects

Fetching Date ... 23 votes

Posted by Sudipta Chowdhury
Workplace by Facebook Integration

Fetching Date ... 5 votes

Posted by Sudipta Chowdhury
Asset Management V2 APIs

Fetching Date ... 4 votes

Posted by Mohana Sidhaarth.V.N

Available Now

Asset Management Enhancements

Fetching Date ... 6 votes

Posted by Mohana Sidhaarth.V.N
Distinct Permission for Scheduling Tickets

Fetching Date ... 7 votes

Posted by Mithun Mohandas
Customisable Agent Dashboard

Fetching Date ... 38 votes

Posted by Rishul Aggarwal Raj
API V2 for Companies / Departments

Fetching Date ... 1 vote

Posted by Mithun Mohandas
Scheduled Data Exports

Fetching Date ... 18 votes

Posted by Deepikaa Selvaraj Rajendran
Support for Shared Assets

Fetching Date ... 17 votes

Posted by Mohana Sidhaarth.V.N
Analytics

Fetching Date ... 28 votes

Posted by Deepikaa Selvaraj Rajendran
Associate Users with Company/Department Based on Email Domain

Fetching Date ... 14 votes

Posted by Mithun Mohandas
iOS Mobile App Redesign

Fetching Date ... 8 votes

Posted by Vivek Kumar
Ability to lock fields on a Change Request

Fetching Date ... 4 votes

Posted by Rishul Aggarwal Raj
Edit / Revise contracts after approval

Fetching Date ... 15 votes

Posted by Mohana Sidhaarth.V.N
Ticket List View Customisation

Fetching Date ... 0 votes

Posted by Vivek Kumar
Add a Phone Channel to your helpdesk with Freshcaller integration

Fetching Date ... 0 votes

J

Posted by Joseph Samuel Jayanth
Change Request Lifecycle Management

Fetching Date ... 5 votes

Posted by Mohana Sidhaarth.V.N
Jamf Pro app for Freshservice

Fetching Date ... 6 votes

Posted by Sudipta Chowdhury
Group based access controls for Assets

Fetching Date ... 7 votes

Posted by Mohana Sidhaarth.V.N
Knowledge Base on Android Mobile App

Fetching Date ... 7 votes

Posted by Vivek Kumar
Time tracking for Project tasks

Fetching Date ... 11 votes

Posted by Sudipta Chowdhury
API V2 for Agent Roles

Fetching Date ... 0 votes

Posted by Mithun Mohandas
API V2 for Agent Groups

Fetching Date ... 0 votes

Posted by Mithun Mohandas
API V2 for Agents

Fetching Date ... 1 vote

Posted by Mithun Mohandas
API V2 for Requesters

Fetching Date ... 1 vote

Posted by Mithun Mohandas
Marketplace - OAuth, Data Storage, Serverless apps and more

Fetching Date ... 5 votes

Posted by Mohana Sidhaarth.V.N
Ticket Dashboard Widget

Fetching Date ... 2 votes

Posted by Vivek Kumar
Clone Projects

Fetching Date ... 4 votes

Posted by Sudipta Chowdhury
Chromebooks Device Discovery in Freshservice

Fetching Date ... 7 votes

Posted by Mohana Sidhaarth.V.N
Google Drive app for Freshservice

Fetching Date ... 6 votes

Posted by Sudipta Chowdhury
Search Enhancements

Fetching Date ... 13 votes

J

Posted by Joseph Samuel Jayanth
Software Asset Management

Fetching Date ... 35 votes

Posted by Mohana Sidhaarth.V.N
Zoom App for Freshservice

Fetching Date ... 1 vote

Posted by Sudipta Chowdhury

On Hold

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