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Roadmap 71

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Planned

Task-based Automations

Fetching Date ... 14 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Airwatch Integration

Fetching Date ... 14 votes

Posted by Mohana Sidhaarth V N

In Progress

Knowledge base enhancements

Fetching Date ... 38 votes

J

Posted by Joseph Samuel Jayanth
Employee Onboarding Enhancements

Fetching Date ... 19 votes

Posted by Deepikaa Selvaraj Rajendran
Look-up Fields in Service Catalog and Ticket Forms

Fetching Date ... 16 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Purchase Order Management

Fetching Date ... 18 votes

Posted by Naganandhini Ramasubramaniyan
Alert Management

Fetching Date ... 38 votes

J

Posted by Joseph Samuel Jayanth
Software Asset Management Enhancements

Fetching Date ... 26 votes

Posted by Mohana Sidhaarth V N
Multi-language support for Freshservice Mobile app

Fetching Date ... 2 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Field Suggester (Powered by Freddy)

Fetching Date ... 9 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Group-Specific Roles and Permissions

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Enhancements to User Management APIs

Fetching Date ... 2 votes

Posted by Mithun Mohandas
Workplace by Facebook Integration

Fetching Date ... 5 votes

Posted by Sudipta Chowdhury

Available Now

Asset Automations

Fetching Date ... 24 votes

Posted by Naganandhini Ramasubramaniyan
Microsoft Teams app for Freshservice

Fetching Date ... 49 votes

Posted by Sudipta Chowdhury
Observers in Agent Groups

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Intune Integration

Fetching Date ... 28 votes

Posted by Mohana Sidhaarth V N
Managing CAB meetings within Freshservice

Fetching Date ... 13 votes

K

Posted by Karthik KK Kalyanasundaram
Closure Rules for Tickets

Fetching Date ... 42 votes

Posted by Sudipta Chowdhury
Fulfil Requested Items directly from the Service Request

Fetching Date ... 16 votes

Posted by Mohana Sidhaarth V N
Time tracking for Project tasks

Fetching Date ... 12 votes

Posted by Sudipta Chowdhury
Custom sources for tickets

Fetching Date ... 33 votes

Posted by Naganandhini Ramasubramaniyan
Gantt Chart for Projects

Fetching Date ... 23 votes

Posted by Sudipta Chowdhury
Ticket Lifecycle Reports

Fetching Date ... 13 votes

Posted by Deepikaa Selvaraj Rajendran
Tabular view for Tickets

Fetching Date ... 39 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Maintenance and Blackout windows in change management

Fetching Date ... 10 votes

K

Posted by Karthik KK Kalyanasundaram
Ability to lock fields on a Change Request

Fetching Date ... 4 votes

Posted by Rishul Aggarwal Raj
Advanced Freshservice <> Freshrelease Integration

Fetching Date ... 0 votes

Posted by Sudipta Chowdhury
Bulk Operations on Service Items

Fetching Date ... 11 votes

M

Posted by Manas Shukla
Distinct Permission for Scheduling Tickets

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Thank you detector by Freddy

Fetching Date ... 9 votes

K

Posted by Karthik KK Kalyanasundaram
Dynamic Sections for Service Catalog items configuration

Fetching Date ... 37 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Asset List Page - Usability Improvements

Fetching Date ... 3 votes

Posted by Mohana Sidhaarth V N
Analytics

Fetching Date ... 28 votes

Posted by Deepikaa Selvaraj Rajendran
Support for Shared Assets

Fetching Date ... 18 votes

Posted by Mohana Sidhaarth V N
Asset Management V2 APIs

Fetching Date ... 5 votes

Posted by Mohana Sidhaarth V N
Probe 4.0.0 - Performance Improvements and IP Range scanning enhancements

Fetching Date ... 16 votes

Posted by Mohana Sidhaarth V N
Customer Satisfaction Survey Enhancements

Fetching Date ... 22 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Chromebooks Device Discovery in Freshservice

Fetching Date ... 7 votes

Posted by Mohana Sidhaarth V N
Support for 24-Hour Time Format

Fetching Date ... 10 votes

Posted by Mithun Mohandas
Custom Fields for Agents

Fetching Date ... 2 votes

Posted by Mithun Mohandas
Support for SAML Attribute Storage in Custom User Fields

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Asset Management Enhancements

Fetching Date ... 6 votes

Posted by Mohana Sidhaarth V N

On Hold