Roadmap : Freshservice

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Roadmap 82

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Planned

In Progress

Asset Activities - Revamp to capture all changes made to an asset

Fetching Date ... 25 votes

Posted by mohana.sidhaarth

Group-Specific Roles and Permissions

Fetching Date ... 13 votes

Posted by Mithun Mohandas

Knowledge Base Versioning

Fetching Date ... 20 votes

Posted by Shakthignanavel Thangavel

Look-up Fields in Service Catalog and Ticket Forms

Fetching Date ... 18 votes

Posted by Sundararajan Srinivasan Srinivasan

Knowledge base enhancements

Fetching Date ... 47 votes

Posted by Joseph Samuel Jayanth

Contract Management Enhancements - Sorting, Filtering, Auto-Renewing Contracts & Line Items for S/W Contracts

Fetching Date ... 8 votes

Posted by mohana.sidhaarth

Multi-language support for Freshservice Mobile app

Fetching Date ... 2 votes

Posted by Sundararajan Srinivasan Srinivasan

Enhancements to User Management APIs

Fetching Date ... 6 votes

Posted by Mithun Mohandas

Available Now

Live Now: Supervisor Rules based on Custom Ticket Statuses

Fetching Date ... 2 votes

Posted by Vishal Abraham

You can now Send Emails and Approvals to User Lookup Fields!

Fetching Date ... 3 votes

Posted by Vishal Abraham

Multiselect Fields for Service Catalog and Incident Forms - Available Now

Fetching Date ... 2 votes

Posted by Vishal Abraham

Alert Management

Fetching Date ... 44 votes

Posted by Joseph Samuel Jayanth

Purchase Order Management

Fetching Date ... 35 votes

Posted by Naganandhini Ramasubramaniyan

Microsoft Teams app for Freshservice

Fetching Date ... 50 votes

Posted by sudipta.chowdhury

[Coming Soon] Orchestration Center- BETA

Fetching Date ... 14 votes

Posted by Vishal Abraham

Task-based Automations

Fetching Date ... 26 votes

Posted by Sundararajan Srinivasan Srinivasan

Introducing Content Fields to add a bit of richness to your forms

Fetching Date ... 5 votes

Posted by Vishal Abraham

Supercharge your Workflows with Custom Objects

Fetching Date ... 3 votes

Posted by Vishal Abraham

Software Asset Management Enhancements

Fetching Date ... 27 votes

Posted by mohana.sidhaarth

Observers in Agent Groups

Fetching Date ... 10 votes

Posted by Mithun Mohandas

Airwatch Integration

Fetching Date ... 17 votes

Posted by mohana.sidhaarth

Closure Rules for Tickets

Fetching Date ... 42 votes

Posted by sudipta.chowdhury

Team Dashboards in Freshservice

Fetching Date ... 27 votes

Posted by Sundararajan Srinivasan Srinivasan

Supervisor Rules based on Business Hours

Fetching Date ... 4 votes

Posted by Vishal Abraham

Analytics

Fetching Date ... 30 votes

Posted by Deepika Selvaraj Selvaraj

Asset Management Enhancements

Fetching Date ... 6 votes

Posted by mohana.sidhaarth

Employee Onboarding Enhancements

Fetching Date ... 25 votes

Posted by Deepika Selvaraj Selvaraj

Customer Satisfaction Survey Enhancements

Fetching Date ... 23 votes

Posted by Sundararajan Srinivasan Srinivasan

Asset Automations

Fetching Date ... 28 votes

Posted by Naganandhini Ramasubramaniyan

Thank you detector by Freddy

Fetching Date ... 10 votes

Posted by Karthik KK Kalyanasundaram

Support for Shared Assets

Fetching Date ... 18 votes

Posted by mohana.sidhaarth

Request for Change

Fetching Date ... 2 votes

Posted by sudipta.chowdhury

Jamf Pro app for Freshservice

Fetching Date ... 6 votes

Posted by sudipta.chowdhury

Time tracking for Project tasks

Fetching Date ... 12 votes

Posted by sudipta.chowdhury

Intune Integration

Fetching Date ... 31 votes

Posted by mohana.sidhaarth

Managing CAB meetings within Freshservice

Fetching Date ... 15 votes

Posted by Karthik KK Kalyanasundaram

Fulfil Requested Items directly from the Service Request

Fetching Date ... 16 votes

Posted by mohana.sidhaarth

Field Suggester (Powered by Freddy)

Fetching Date ... 10 votes

Posted by Sundararajan Srinivasan Srinivasan

Planned

In Progress

Available Now

On Hold

In-plan

In-development

Live