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Discussions Freshservice
Roadmap 73

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Planned

Task-based Automations

Fetching Date ... 21 votes

S

Posted by Sundararajan Murapakkam Srinivasan Srinivasan

In Progress

Team Dashboards in Freshservice

Fetching Date ... 19 votes

S

Posted by Sundararajan Murapakkam Srinivasan Srinivasan
Alert Management

Fetching Date ... 41 votes

J

Posted by Joseph Samuel Jayanth
Look-up Fields in Service Catalog and Ticket Forms

Fetching Date ... 17 votes

S

Posted by Sundararajan Murapakkam Srinivasan Srinivasan
Purchase Order Management

Fetching Date ... 26 votes

Posted by Naganandhini Ramasubramaniyan
Contract Management Enhancements - Sorting, Filtering, Auto-Renewing Contracts & Line Items for S/W Contracts

Fetching Date ... 4 votes

Posted by Mohana Sidhaarth V N
Knowledge base enhancements

Fetching Date ... 39 votes

J

Posted by Joseph Samuel Jayanth
Group-Specific Roles and Permissions

Fetching Date ... 10 votes

Posted by Mithun Mohandas
Multi-language support for Freshservice Mobile app

Fetching Date ... 2 votes

S

Posted by Sundararajan Murapakkam Srinivasan Srinivasan
Enhancements to User Management APIs

Fetching Date ... 3 votes

Posted by Mithun Mohandas

Available Now

Microsoft Teams app for Freshservice

Fetching Date ... 50 votes

Posted by Sudipta Chowdhury
Software Asset Management Enhancements

Fetching Date ... 27 votes

Posted by Mohana Sidhaarth V N
Asset Automations

Fetching Date ... 25 votes

Posted by Naganandhini Ramasubramaniyan
Airwatch Integration

Fetching Date ... 17 votes

Posted by Mohana Sidhaarth V N
Employee Onboarding Enhancements

Fetching Date ... 25 votes

Posted by Deepika Selvaraj Rajendran Selvaraj
Analytics

Fetching Date ... 29 votes

Posted by Deepika Selvaraj Rajendran Selvaraj
Thank you detector by Freddy

Fetching Date ... 10 votes

K

Posted by Karthik KK Kalyanasundaram
Support for Shared Assets

Fetching Date ... 18 votes

Posted by Mohana Sidhaarth V N
Request for Change

Fetching Date ... 2 votes

Posted by Sudipta Chowdhury
Jamf Pro app for Freshservice

Fetching Date ... 6 votes

Posted by Sudipta Chowdhury
Time tracking for Project tasks

Fetching Date ... 12 votes

Posted by Sudipta Chowdhury
Observers in Agent Groups

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Intune Integration

Fetching Date ... 29 votes

Posted by Mohana Sidhaarth V N
Customer Satisfaction Survey Enhancements

Fetching Date ... 23 votes

S

Posted by Sundararajan Murapakkam Srinivasan Srinivasan
Managing CAB meetings within Freshservice

Fetching Date ... 15 votes

K

Posted by Karthik KK Kalyanasundaram
Closure Rules for Tickets

Fetching Date ... 42 votes

Posted by Sudipta Chowdhury
Fulfil Requested Items directly from the Service Request

Fetching Date ... 16 votes

Posted by Mohana Sidhaarth V N
Field Suggester (Powered by Freddy)

Fetching Date ... 9 votes

S

Posted by Sundararajan Murapakkam Srinivasan Srinivasan
Custom sources for tickets

Fetching Date ... 33 votes

Posted by Naganandhini Ramasubramaniyan
Gantt Chart for Projects

Fetching Date ... 23 votes

Posted by Sudipta Chowdhury
Ticket Lifecycle Reports

Fetching Date ... 14 votes

Posted by Deepika Selvaraj Rajendran Selvaraj
Tabular view for Tickets

Fetching Date ... 39 votes

S

Posted by Sundararajan Murapakkam Srinivasan Srinivasan
Maintenance and Blackout windows in change management

Fetching Date ... 10 votes

K

Posted by Karthik KK Kalyanasundaram
Ability to lock fields on a Change Request

Fetching Date ... 4 votes

Posted by Rishul Aggarwal Raj
Advanced Freshservice <> Freshrelease Integration

Fetching Date ... 0 votes

Posted by Sudipta Chowdhury
Bulk Operations on Service Items

Fetching Date ... 11 votes

M

Posted by Manas Shukla
Distinct Permission for Scheduling Tickets

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Dynamic Sections for Service Catalog items configuration

Fetching Date ... 37 votes

S

Posted by Sundararajan Murapakkam Srinivasan Srinivasan
Asset List Page - Usability Improvements

Fetching Date ... 3 votes

Posted by Mohana Sidhaarth V N
Asset Management V2 APIs

Fetching Date ... 5 votes

Posted by Mohana Sidhaarth V N

On Hold