Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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Roadmap 82

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Planned

In Progress

Asset Activities - Revamp to capture all changes made to an asset

Fetching Date ... 24 votes

Posted by Mohana Sidhaarth
Group-Specific Roles and Permissions

Fetching Date ... 13 votes

Posted by Mithun Mohandas
Knowledge Base Versioning

Fetching Date ... 18 votes

S

Posted by Shakthignanavel Thangavel
Look-up Fields in Service Catalog and Ticket Forms

Fetching Date ... 18 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Knowledge base enhancements

Fetching Date ... 46 votes

J

Posted by Joseph Samuel Jayanth
Contract Management Enhancements - Sorting, Filtering, Auto-Renewing Contracts & Line Items for S/W Contracts

Fetching Date ... 8 votes

Posted by Mohana Sidhaarth
Multi-language support for Freshservice Mobile app

Fetching Date ... 2 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Enhancements to User Management APIs

Fetching Date ... 6 votes

Posted by Mithun Mohandas

Available Now

Live Now: Supervisor Rules based on Custom Ticket Statuses

Fetching Date ... 2 votes

Posted by Vishal Abraham
You can now Send Emails and Approvals to User Lookup Fields!

Fetching Date ... 3 votes

Posted by Vishal Abraham
Multiselect Fields for Service Catalog and Incident Forms - Available Now

Fetching Date ... 2 votes

Posted by Vishal Abraham
Alert Management

Fetching Date ... 42 votes

J

Posted by Joseph Samuel Jayanth
Purchase Order Management

Fetching Date ... 34 votes

Posted by Naganandhini Ramasubramaniyan
Microsoft Teams app for Freshservice

Fetching Date ... 50 votes

Posted by Sudipta Chowdhury
[Coming Soon] Orchestration Center- BETA

Fetching Date ... 14 votes

Posted by Vishal Abraham
Task-based Automations

Fetching Date ... 26 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Introducing Content Fields to add a bit of richness to your forms

Fetching Date ... 5 votes

Posted by Vishal Abraham
Supercharge your Workflows with Custom Objects

Fetching Date ... 3 votes

Posted by Vishal Abraham
Software Asset Management Enhancements

Fetching Date ... 27 votes

Posted by Mohana Sidhaarth
Observers in Agent Groups

Fetching Date ... 10 votes

Posted by Mithun Mohandas
Airwatch Integration

Fetching Date ... 17 votes

Posted by Mohana Sidhaarth
Closure Rules for Tickets

Fetching Date ... 42 votes

Posted by Sudipta Chowdhury
Team Dashboards in Freshservice

Fetching Date ... 27 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Supervisor Rules based on Business Hours

Fetching Date ... 4 votes

Posted by Vishal Abraham
Analytics

Fetching Date ... 30 votes

Posted by Deepika Selvaraj Selvaraj
Asset Management Enhancements

Fetching Date ... 6 votes

Posted by Mohana Sidhaarth
Employee Onboarding Enhancements

Fetching Date ... 25 votes

Posted by Deepika Selvaraj Selvaraj
Customer Satisfaction Survey Enhancements

Fetching Date ... 23 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Asset Automations

Fetching Date ... 28 votes

Posted by Naganandhini Ramasubramaniyan
Thank you detector by Freddy

Fetching Date ... 10 votes

K

Posted by Karthik KK Kalyanasundaram
Support for Shared Assets

Fetching Date ... 18 votes

Posted by Mohana Sidhaarth
Request for Change

Fetching Date ... 2 votes

Posted by Sudipta Chowdhury
Jamf Pro app for Freshservice

Fetching Date ... 6 votes

Posted by Sudipta Chowdhury
Time tracking for Project tasks

Fetching Date ... 12 votes

Posted by Sudipta Chowdhury
Intune Integration

Fetching Date ... 30 votes

Posted by Mohana Sidhaarth
Managing CAB meetings within Freshservice

Fetching Date ... 15 votes

K

Posted by Karthik KK Kalyanasundaram
Fulfil Requested Items directly from the Service Request

Fetching Date ... 16 votes

Posted by Mohana Sidhaarth
Field Suggester (Powered by Freddy)

Fetching Date ... 10 votes

S

Posted by Sundararajan Srinivasan Srinivasan

On Hold