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Roadmap 57

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Planned

Airwatch Integration

Fetching Date ... 8 votes

Posted by Mohana Sidhaarth.V.N

In Progress

Event Management

Fetching Date ... 27 votes

J

Posted by Joseph Samuel Jayanth
Tabular view for Tickets

Fetching Date ... 34 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Microsoft Teams app for Freshservice

Fetching Date ... 34 votes

Posted by Sudipta Chowdhury
Probe 4.0.0 - Performance Improvements and IP Range scanning enhancements

Fetching Date ... 16 votes

Posted by Mohana Sidhaarth.V.N
Ticket Lifecycle Reports

Fetching Date ... 12 votes

Posted by Deepikaa Selvaraj Rajendran
Closure Rules for Tickets

Fetching Date ... 34 votes

Posted by Sudipta Chowdhury
Customer Satisfaction Survey Enhancements

Fetching Date ... 21 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Knowledge base enhancements

Fetching Date ... 18 votes

J

Posted by Joseph Samuel Jayanth
Fulfil Requested Items directly from the Service Request

Fetching Date ... 13 votes

Posted by Mohana Sidhaarth.V.N
Dynamic Sections for Service Catalog items configuration

Fetching Date ... 32 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Intune Integration

Fetching Date ... 14 votes

Posted by Mohana Sidhaarth.V.N
Custom sources for tickets

Fetching Date ... 28 votes

Posted by Naganandhini Ramasubramaniyan
Field Suggester (Powered by Freddy)

Fetching Date ... 9 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Enhancements to User Management APIs

Fetching Date ... 2 votes

Posted by Mithun Mohandas
Workplace by Facebook Integration

Fetching Date ... 5 votes

Posted by Sudipta Chowdhury

Available Now

Asset Management V2 APIs

Fetching Date ... 4 votes

Posted by Mohana Sidhaarth.V.N
Chromebooks Device Discovery in Freshservice

Fetching Date ... 7 votes

Posted by Mohana Sidhaarth.V.N
Support for 24-Hour Time Format

Fetching Date ... 10 votes

Posted by Mithun Mohandas
Asset List Page - Usability Improvements

Fetching Date ... 3 votes

Posted by Mohana Sidhaarth.V.N
Custom Fields for Agents

Fetching Date ... 2 votes

Posted by Mithun Mohandas
Support for Shared Assets

Fetching Date ... 17 votes

Posted by Mohana Sidhaarth.V.N
Support for SAML Attribute Storage in Custom User Fields

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Gantt Chart for Projects

Fetching Date ... 23 votes

Posted by Sudipta Chowdhury
Asset Management Enhancements

Fetching Date ... 6 votes

Posted by Mohana Sidhaarth.V.N
Distinct Permission for Scheduling Tickets

Fetching Date ... 7 votes

Posted by Mithun Mohandas
Customisable Agent Dashboard

Fetching Date ... 38 votes

Posted by Rishul Aggarwal Raj
API V2 for Companies / Departments

Fetching Date ... 1 vote

Posted by Mithun Mohandas
Scheduled Data Exports

Fetching Date ... 18 votes

Posted by Deepikaa Selvaraj Rajendran
Analytics

Fetching Date ... 28 votes

Posted by Deepikaa Selvaraj Rajendran
Associate Users with Company/Department Based on Email Domain

Fetching Date ... 14 votes

Posted by Mithun Mohandas
iOS Mobile App Redesign

Fetching Date ... 8 votes

Posted by Vivek Kumar
Ability to lock fields on a Change Request

Fetching Date ... 4 votes

Posted by Rishul Aggarwal Raj
Edit / Revise contracts after approval

Fetching Date ... 15 votes

Posted by Mohana Sidhaarth.V.N
Ticket List View Customisation

Fetching Date ... 0 votes

Posted by Vivek Kumar
Add a Phone Channel to your helpdesk with Freshcaller integration

Fetching Date ... 0 votes

J

Posted by Joseph Samuel Jayanth
Change Request Lifecycle Management

Fetching Date ... 5 votes

Posted by Mohana Sidhaarth.V.N
Jamf Pro app for Freshservice

Fetching Date ... 6 votes

Posted by Sudipta Chowdhury
Group based access controls for Assets

Fetching Date ... 7 votes

Posted by Mohana Sidhaarth.V.N
Knowledge Base on Android Mobile App

Fetching Date ... 7 votes

Posted by Vivek Kumar
Time tracking for Project tasks

Fetching Date ... 11 votes

Posted by Sudipta Chowdhury
API V2 for Agent Roles

Fetching Date ... 0 votes

Posted by Mithun Mohandas
API V2 for Agent Groups

Fetching Date ... 0 votes

Posted by Mithun Mohandas
API V2 for Agents

Fetching Date ... 1 vote

Posted by Mithun Mohandas
API V2 for Requesters

Fetching Date ... 1 vote

Posted by Mithun Mohandas
Marketplace - OAuth, Data Storage, Serverless apps and more

Fetching Date ... 5 votes

Posted by Mohana Sidhaarth.V.N

On Hold

JS Bin