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Implemented

Introducing Advanced Customer Satisfaction Surveys

Posted by Aseem Aishwarya, 2 months ago

Implemented

[Coming Soon] Orchestration Center- BETA

Posted by Vishal Abraham, about 1 year ago , Last Reply by Ben Wakefield 10 months ago , 14 votes

Implemented

Live Now: Supervisor Rules based on Custom Ticket Statuses

Posted by Vishal Abraham, 9 months ago , 2 votes

Implemented

You can now Send Emails and Approvals to User Lookup Fields!

Posted by Vishal Abraham, 9 months ago , 3 votes

Implemented

Multiselect Fields for Service Catalog and Incident Forms - Available Now

Posted by Vishal Abraham, 9 months ago , 2 votes

J

Implemented

Alert Management

Posted by Joseph Samuel Jayanth, over 2 years ago , Last Reply by Lucas, Brandon 10 months ago , 44 votes

Implemented

Purchase Order Management

Posted by Naganandhini Ramasubramaniyan, over 1 year ago , Last Reply by Thomas Scott Elstone - HYZ 10 months ago , 35 votes

Implemented

Microsoft Teams app for Freshservice

Posted by sudipta.chowdhury, over 2 years ago , Last Reply by Logan Cook 10 months ago , 50 votes

In Progress

Asset Activities - Revamp to capture all changes made to an asset

Posted by mohana.sidhaarth, about 1 year ago , Last Reply by Phillip Derencius 10 months ago , 26 votes

S

Implemented

Task-based Automations

Posted by Sundararajan Srinivasan Srinivasan, over 1 year ago , Last Reply by Leigh Webster 11 months ago , 26 votes