Start a new topic
Discussions Freshservice
Roadmap 76

Curious to know what's coming up next in Freshservice? Follow this forum to stay updated on the Freshservice Roadmap

Planned

In Progress

Purchase Order Management

Fetching Date ... 31 votes

Posted by Naganandhini Ramasubramaniyan
[Coming Soon] Orchestration Center- BETA

Fetching Date ... 12 votes

Posted by Vishal Abraham
Asset Activities - Revamp to capture all changes made to an asset

Fetching Date ... 22 votes

Posted by Mohana Sidhaarth
Look-up Fields in Service Catalog and Ticket Forms

Fetching Date ... 17 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Knowledge base enhancements

Fetching Date ... 41 votes

J

Posted by Joseph Samuel Jayanth
Alert Management

Fetching Date ... 41 votes

J

Posted by Joseph Samuel Jayanth
Contract Management Enhancements - Sorting, Filtering, Auto-Renewing Contracts & Line Items for S/W Contracts

Fetching Date ... 5 votes

Posted by Mohana Sidhaarth
Group-Specific Roles and Permissions

Fetching Date ... 12 votes

Posted by Mithun Mohandas
Multi-language support for Freshservice Mobile app

Fetching Date ... 2 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Enhancements to User Management APIs

Fetching Date ... 5 votes

Posted by Mithun Mohandas

Available Now

Closure Rules for Tickets

Fetching Date ... 42 votes

Posted by Sudipta Chowdhury
Airwatch Integration

Fetching Date ... 17 votes

Posted by Mohana Sidhaarth
Task-based Automations

Fetching Date ... 26 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Team Dashboards in Freshservice

Fetching Date ... 26 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Supervisor Rules based on Business Hours

Fetching Date ... 4 votes

Posted by Vishal Abraham
Analytics

Fetching Date ... 29 votes

Posted by Deepika Selvaraj Selvaraj
Asset Management Enhancements

Fetching Date ... 6 votes

Posted by Mohana Sidhaarth
Employee Onboarding Enhancements

Fetching Date ... 25 votes

Posted by Deepika Selvaraj Selvaraj
Customer Satisfaction Survey Enhancements

Fetching Date ... 23 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Microsoft Teams app for Freshservice

Fetching Date ... 50 votes

Posted by Sudipta Chowdhury
Software Asset Management Enhancements

Fetching Date ... 27 votes

Posted by Mohana Sidhaarth
Asset Automations

Fetching Date ... 26 votes

Posted by Naganandhini Ramasubramaniyan
Thank you detector by Freddy

Fetching Date ... 10 votes

K

Posted by Karthik KK Kalyanasundaram
Support for Shared Assets

Fetching Date ... 18 votes

Posted by Mohana Sidhaarth
Request for Change

Fetching Date ... 2 votes

Posted by Sudipta Chowdhury
Jamf Pro app for Freshservice

Fetching Date ... 6 votes

Posted by Sudipta Chowdhury
Time tracking for Project tasks

Fetching Date ... 12 votes

Posted by Sudipta Chowdhury
Observers in Agent Groups

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Intune Integration

Fetching Date ... 29 votes

Posted by Mohana Sidhaarth
Managing CAB meetings within Freshservice

Fetching Date ... 15 votes

K

Posted by Karthik KK Kalyanasundaram
Fulfil Requested Items directly from the Service Request

Fetching Date ... 16 votes

Posted by Mohana Sidhaarth
Field Suggester (Powered by Freddy)

Fetching Date ... 9 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Custom sources for tickets

Fetching Date ... 33 votes

Posted by Naganandhini Ramasubramaniyan
Gantt Chart for Projects

Fetching Date ... 23 votes

Posted by Sudipta Chowdhury
Ticket Lifecycle Reports

Fetching Date ... 14 votes

Posted by Deepika Selvaraj Selvaraj
Tabular view for Tickets

Fetching Date ... 39 votes

S

Posted by Sundararajan Srinivasan Srinivasan
Maintenance and Blackout windows in change management

Fetching Date ... 10 votes

K

Posted by Karthik KK Kalyanasundaram
Ability to lock fields on a Change Request

Fetching Date ... 4 votes

Posted by Rishul Aggarwal Raj
Advanced Freshservice <> Freshrelease Integration

Fetching Date ... 0 votes

Posted by Sudipta Chowdhury
Bulk Operations on Service Items

Fetching Date ... 11 votes

M

Posted by Manas Shukla

On Hold