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Roadmap 69

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Planned

Airwatch Integration

Fetching Date ... 12 votes

Posted by Mohana Sidhaarth.V.N

In Progress

Software Asset Management Enhancements

Fetching Date ... 20 votes

Posted by Mohana Sidhaarth.V.N
Managing CAB meetings within Freshservice

Fetching Date ... 12 votes

K

Posted by Karthik KK Kalyanasundaram
Alert Management

Fetching Date ... 37 votes

J

Posted by Joseph Samuel Jayanth
Employee Onboarding Enhancements

Fetching Date ... 12 votes

Posted by Deepikaa Selvaraj Rajendran
Asset Automations

Fetching Date ... 24 votes

Posted by Naganandhini Ramasubramaniyan
Group-Specific Roles and Permissions

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Field Suggester (Powered by Freddy)

Fetching Date ... 9 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Knowledge base enhancements

Fetching Date ... 36 votes

J

Posted by Joseph Samuel Jayanth
Look-up Fields in Service Catalog and Ticket Forms

Fetching Date ... 16 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Bulk Operations on Service Items

Fetching Date ... 11 votes

M

Posted by Manas Shukla
Multi-language support for Freshservice Mobile app

Fetching Date ... 2 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Enhancements to User Management APIs

Fetching Date ... 2 votes

Posted by Mithun Mohandas
Workplace by Facebook Integration

Fetching Date ... 5 votes

Posted by Sudipta Chowdhury

Available Now

Gantt Chart for Projects

Fetching Date ... 23 votes

Posted by Sudipta Chowdhury
Intune Integration

Fetching Date ... 26 votes

Posted by Mohana Sidhaarth.V.N
Custom sources for tickets

Fetching Date ... 33 votes

Posted by Naganandhini Ramasubramaniyan
Fulfil Requested Items directly from the Service Request

Fetching Date ... 15 votes

Posted by Mohana Sidhaarth.V.N
Observers in Agent Groups

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Ticket Lifecycle Reports

Fetching Date ... 13 votes

Posted by Deepikaa Selvaraj Rajendran
Tabular view for Tickets

Fetching Date ... 39 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Maintenance and Blackout windows in change management

Fetching Date ... 10 votes

K

Posted by Karthik KK Kalyanasundaram
Microsoft Teams app for Freshservice

Fetching Date ... 49 votes

Posted by Sudipta Chowdhury
Ability to lock fields on a Change Request

Fetching Date ... 4 votes

Posted by Rishul Aggarwal Raj
Advanced Freshservice <> Freshrelease Integration

Fetching Date ... 0 votes

Posted by Sudipta Chowdhury
Closure Rules for Tickets

Fetching Date ... 42 votes

Posted by Sudipta Chowdhury
Distinct Permission for Scheduling Tickets

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Thank you detector by Freddy

Fetching Date ... 9 votes

K

Posted by Karthik KK Kalyanasundaram
Dynamic Sections for Service Catalog items configuration

Fetching Date ... 37 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Asset List Page - Usability Improvements

Fetching Date ... 3 votes

Posted by Mohana Sidhaarth.V.N
Analytics

Fetching Date ... 28 votes

Posted by Deepikaa Selvaraj Rajendran
Support for Shared Assets

Fetching Date ... 18 votes

Posted by Mohana Sidhaarth.V.N
Asset Management V2 APIs

Fetching Date ... 5 votes

Posted by Mohana Sidhaarth.V.N
Probe 4.0.0 - Performance Improvements and IP Range scanning enhancements

Fetching Date ... 16 votes

Posted by Mohana Sidhaarth.V.N
Time tracking for Project tasks

Fetching Date ... 12 votes

Posted by Sudipta Chowdhury
Customer Satisfaction Survey Enhancements

Fetching Date ... 22 votes

S

Posted by Sundararajan Srinivasan Murapakkam
Chromebooks Device Discovery in Freshservice

Fetching Date ... 7 votes

Posted by Mohana Sidhaarth.V.N
Support for 24-Hour Time Format

Fetching Date ... 10 votes

Posted by Mithun Mohandas
Custom Fields for Agents

Fetching Date ... 2 votes

Posted by Mithun Mohandas
Support for SAML Attribute Storage in Custom User Fields

Fetching Date ... 8 votes

Posted by Mithun Mohandas
Asset Management Enhancements

Fetching Date ... 6 votes

Posted by Mohana Sidhaarth.V.N
Customisable Agent Dashboard

Fetching Date ... 38 votes

Posted by Rishul Aggarwal Raj
API V2 for Companies / Departments

Fetching Date ... 1 vote

Posted by Mithun Mohandas
Scheduled Data Exports

Fetching Date ... 18 votes

Posted by Deepikaa Selvaraj Rajendran

On Hold