Note: This beta trial is only available to eligible customers who received a communication from us. Q1: What is a business agent license? A: The busine...
Wed, 27 Sep, 2023 at 1:33 PM
Note: Applicable only for accounts in which workspaces have been enabled. A business agent belongs to non-IT/business teams like HR, Finance, Facilities...
Tue, 29 Aug, 2023 at 1:30 PM
A business agent belongs to non-IT/business teams like HR, Finance, Facilities, Legal, Admin, Sales, Marketing, etc., and utilizes the business agent add-on...
Tue, 29 Aug, 2023 at 1:28 PM
Situation 1: You want to retain your Pro or Enterprise licenses and add additional Business Agent licenses. (Let’s say you have 10 full-time licenses and w...
Fri, 18 Aug, 2023 at 6:22 PM
Definitions IT agents: Agents that use the Pro/Enterprise license. This license is meant for IT teams or any other team that needs advanced capabilities. ...
Wed, 16 Aug, 2023 at 11:36 PM
Freshservice allows you to change the license type of an IT agent to a business agent to leverage the purpose-built product capabilities for business teams....
Mon, 31 Jul, 2023 at 4:37 PM
