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    Power accurate Virtual agent responses with the right solution articles and service items

    Setting up your Virtual agent for success
    What is Virtual agent? Virtual agent is a Freddy AI-powered bot that can enable 24/7 conversational support on your collaboration platforms like Microso...
    Tue, 27 Dec, 2022 at 7:10 PM
    Best practices to create solution articles
    Here is how you can ensure that your solution articles are pulled as relevant responses to your employees' queries.  Adding Titles Incorporat...
    Tue, 27 Dec, 2022 at 7:12 PM
    Best practices to create service items
    Here is how you can ensure that your service items are pulled as relevant responses to your employees' queries: Set up the right Service items  ...
    Tue, 27 Dec, 2022 at 7:14 PM
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