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    Approvals

    Service request and change approval via Email
    Emails are the primary source of communication and notification in Freshservice. One of the most common cases for email is approval notifications, where a S...
    Wed, 2 Nov, 2022 at 12:54 PM
    Service request approvals- requesting an approval (manually/automate) and approving a service request
    Requesting approval for service requests Freshservice lets the user request approval for a service item by manually adding the email address of the appr...
    Fri, 14 Oct, 2022 at 5:38 PM
    Editing service request and enhanced visibility on approval process for Requesters
    This enhancement allows the requesters to edit a request they raise post-rejection.  Additionally, we have upgraded the service request approval process...
    Thu, 10 Nov, 2022 at 1:10 PM
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