Workload Management

Workload management is the process of efficiently allocating and managing work across your team. When implemented successfully, workload management can h...

'Workload' is a measure of how occupied an agent is with work. It can be viewed in terms of workload count, workload hours, or workload hours as %...

The workload module shows you your day-wise workload and, if you have the permission to manage others, the workload of all those people as well. Let...

Employee burnout is a huge problem that organizations are facing today. Managers have a huge responsibility of ensuring that work gets done efficiently whil...