Slack

Note: This integration is available for Orchestration and SaaS Management. The Slack app lets you automate repeatable actions within Freshservice and also ...

Note: The integration works only for paid Slack accounts (Standard or Higher). The Slack integration can not be enabled on the Enterprise Grid. Go to A...

Overview Perform operations on users, channels, and chats via the Workflow Automator Description Orchestration apps let you automate repeatable tasks ...

Spin up a Channel on the fly and Attach Slack Conversation History for a Major Incident Ticket Major Incidents can cause outages and disruptions to the ser...

Here’s a sample workflow to demonstrate the use of the Orchestration app to automate posting a message into a dedicated Slack channel for High priority inci...