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Access controls

How to create a new custom role (and why)

Thu, 1 Oct, 2020 at 4:58 PM
Understanding Default Agent Roles in Freshservice

Tue, 15 Sep, 2020 at 7:39 PM
Delegate Approvals to Your Peers

Mon, 13 Aug, 2018 at 3:36 PM
Setting up Roles & Role-Based Access Controls

Tue, 4 May, 2021 at 6:50 PM
Maintain Confidentiality of Sensitive Data Using Restricted Groups

Wed, 4 May, 2022 at 12:51 PM