To access Servicebot quickly, as an Admin in Microsoft Teams, you can pin ServiceBot to the left navigation bar. 

To pin apps using an app setup policy, follow these steps:

  1. Sign in to Teams admin center and access Teams apps > Setup policies.

  2. Select Add.

  3. Enter a name and description for the policy.

  4. Optionally, turn on User pinning to allow users to pin apps and change the order of the pinned apps.

  5. Under Pinned apps, select Add apps.

  6. In the Add pinned apps pane, search for the apps you want to add, and then select Add.

    Screenshots shows how to add pinned apps in app setup policy.

  7. Select Add.

  8. Under the App bar or Messaging extensions, arrange the apps in the order that you want the apps to appear in Teams client.

    A screenshot of the pinned apps and pinned Messaging Extensions in Setup policy.

  9. Select Save.

Learn more about pinning a bot on Microsoft Teams in this article.