Here’s a sample workflow to demonstrate the use of the Google Cloud Storage Orchestration app to automate uploading ticket attachments to a dedicated bucket.

  1. Create the Event when a Ticket is raised.

  2. Pull in the App Node which with following configurations:

    App Name: Google Cloud Storage - Orch

App Action: Upload Ticket Attachments To Cloud Storage

  • bucket: Name of a bucket.

  • path: Parent folder path if any. Ex: 'folder-1/folder-2'

  • ticket_id: Unique ID of the ticket. Put '{{ticket.id_numeric}}' placeholder to refer ongoing ticket id.

   3. To validate the upload status, the condition node is added to check if the status code is equal to or greater than 200 and less than 300.

  4. Add a public note with a confirmation message.

Google Cloud Storage Explorer