Here’s a sample workflow to demonstrate the use of the Orchestration app to automate posting a message into a dedicated MS Teams channel for High priority incidents.

  1. Create the Event when an Incident is raised.

  2. Followed by the condition to ensure the incident is a high priority one.

  3. You can then pull in the App Node which will have the following configurations:

App Name: MS Teams - Orch

App Action: Post Message

Notes when Configuring Inputs: 

  • channel_url is the Incoming Webhook URL configured for the channel in MS teams

  • text is the body of the incident raised. 

  1. Finally, to validate the notification successfully posted in the room, the condition node is added to check if the status code is 200.