Overview of Zoom Integration
Modified on: Wed, 10 Feb, 2021 at 5:30 PM
Note: This integration is available for Orchestration and SaaS Management.
The Zoom application lets you automate repeatable actions within Freshservice and also helps you track accurate usage information for SaaS Management.
Orchestration apps give you the ability to automate several repeatable actions that span across a diverse set of systems by performing specific actions with Freshservice Workflows. With the Zoom app you can perform actions for:
Get User Details with Email
Deactivate User with ID
Update User with ID
Update Users Email using Email
Get User Details with ID
Update Users Password with Email
Create User Outside Managed Domain
Get Users Token with Email
Update Users Email using ID
Activate User with Email
Update Users Password with ID
Create Standalone User
Get Users Token with ID
Delete Users Specified Assistant with Email
Activate User with ID
Delete User with Email
Create SSO User
Delete Users Assistants with Email
Delete Users Specified Assistant with ID
Deactivate User with Email
Delete User with ID
Update User with Email
Delete Users Assistants with ID
Get Granted Permissions for User with Email
Get Granted Permissions for User with ID
Revoke Users SSO Token with Email
Revoke Users SSO Token with ID
Get Meeting Details
Add Meeting Registrant
Get Group Details
Add Group Member
Update Group Member
Delete Group Member
Assign Role To Member
Unassign a Member Role
Freshservice’s integration with zoom allows you to accurately track zoom user and usage data in the SaaS Management module. With this integration you can:
Capture details related to the accounts Zoom plan and the current usage of the plan.
Ensure the account is always within subscribed limits and there are no bill shocks.
Track user activity including user type, their meeting activity
Provision/de-provision access directly to Zoom and also downgrade/upgrade users based on usage and requirement.
Note: This feature requires the SaaS Management Add-on. Know more
To set up this integration, you can follow the instructions here.
Did you find it helpful?
Can you please tell us how we can improve this article?