You can create Incident Categories from Admin-->Form Fields and click on the Category field under shared fields on the right-hand side.
Once you click on this, a editor opens up where you can enter the hierarchial values based on the indentation.
You can create Incident Categories from Admin-->Form Fields and click on the Category field under shared fields on the right-hand side.
Once you click on this, a editor opens up where you can enter the hierarchial values based on the indentation.
Did you find it helpful? Yes No