The approval link by default would have the requested item information on the page, however, if you want the email to contain the information, the email template can be edited from Admin-->Email Notifications-->Service Request Approval. Here you can include placeholders to include the service item details if needed.
How can I send requested item details in the approval link or the email notifications?
Modified on: Sun, 22 Sep, 2019 at 4:12 PM
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