Few cases such as deletion of an Agent/ CAB/User/Group/Location/Department/Service item/ Service category are not captured in the change list and will not be synced to your Freshservice account as deleting such key entities would have a huge impact on existing tickets in your Freshservice account.
What are the changes skipped in Sandbox?
Modified on: Wed, 18 Sep, 2019 at 11:47 PM
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