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How to sync changes in case of a conflict or sync error?

Modified on: Wed, 18 Sep, 2019 at 11:46 PM

In case of a conflict, admins can fix the errors, click on Regenerate Change List and then click on Sync Now to have the changes copied to your Freshservice Account.


In case of a sync error, admins will have to clone that workflow/lifecycle in the sandbox account, click on Regenerate Change List and then click Sync Now to have the changes copied to your Freshservice Account.