How often does a Discovery Agent communicate with Freshservice?
A
Adrian Scoyne
started a topic
12 months ago
How often does a Discovery Agent communicate with Freshservice?
We have the Agent installed on laptops and we have found that the Agent is not reporting a change in the laptop's IP address. What triggers the Agent to update Freshservice, is it on scheduled time or based upon other criteria?
Adrian Scoyne
How often does a Discovery Agent communicate with Freshservice?
We have the Agent installed on laptops and we have found that the Agent is not reporting a change in the laptop's IP address. What triggers the Agent to update Freshservice, is it on scheduled time or based upon other criteria?