Hi Biswajit,
We can use the data connector https://fsbots.freshservice.com/tableau_bridge to connect Tableau to Freshservice. In Tableau, You can select more and choose the web data connector and then use the bridge URL to load our Analytics Data export file which you can further use to modify the data as per your requirements.
You can use your API key for authentication purposes. You can get your API Key by navigating to your “Profile Settings” under your “Icon” button at the Top Right.
Regards,
Pranav.B
Team Freshservice.
Biswajit Bagli
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