[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

Announcements - new ideas

The announcements feature doesn't seem to have had much love lately. A few ideas to make it all the more useful:


  • Provide a way to integrate the announcements feed into an intranet page (RSS feed or something similar)
  • Option to email the announcement to agents only, while still keeping it visible for requesters
  • Option to generate and include a calendar file (ICS) in the announcement email 


1 person likes this idea
Login or Signup to post a comment