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Cannot Upload New Images to Agent Profiles

I've been trying to add new profile photos to the agents on our Helpdesk, but when I select Save, the changes aren't applied.

I've been able to remove the photos without issue.

Hi Polona,

This space is where App developers interact to discuss problems about Freshworks app development. 

Can you please ask your query in Ask the Community section when you create a new topic? That will help the respective team to get to you right answer.