Freshworks named a Strong Performer in the Forrester Wave™: Enterprise Service Management, Q4 2021 Access Report

Start a new topic

Freshconnect Integration into Freshservice

We are anxiously awaiting the full freshconnect integration into freshservice in replacement of the team huddle (discuss) feature. Is there a time line for when this will be available?

2 people like this idea

It would be great to have a time line for this

Hi Zachary, we are setting up a call for the requirement with you.

Alexander, we are right now re-imagining collaboration within Freshservice, in all aspects of agent - agent/non-agent/3rd party users. Would love to setup some time with you to understand your use cases better. Can you reach out to your CSM to help arrange a call for the same?

Hello Sudipta, thank you for the follow up and look forward to discussing some use cases with you. Seamless integration and the ability to consolidate software is quite beneficial for our company.

Login or Signup to post a comment