[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
We have 2 forms with custom drop-down fields.
The possible values change every week, therefore we would like to feed the available choices to FS using a CSV file and FS would have to check the CSV file every time the ticket type is opened, is it possible?
Luca Avalle
We have 2 forms with custom drop-down fields.
The possible values change every week, therefore we would like to feed the available choices to FS using a CSV file and FS would have to check the CSV file every time the ticket type is opened, is it possible?