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Can not open custom application at chat location or left_nav_cti


I am developing a custom application for our fressales account. I follow the steps described in development document to create a new application. Our application work as described under lead details location HOWEVER I wan to put my application as a separate application at the left side bar at chat location or CTI location. From manifest.json file I set location as below:


"location": {

 "left_nav_cti": {




 "left_nav_chat": {




BUT problem is I can see my app logo at chat location but when I click to logo it doesnt open a logo or show my application.

What should I do? Looking forward to hear you as soon as possible

Freshsale user:

1 Comment

Hello Merve,

Can you make sure that you allow 'unsafe scripts' option enabled on the top right corner of your browser (In case of chrome) ?

These scripts are essentially written by you loading as a app. 

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