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We used to have an account we stopped using it. Though we would like to reactivate it if possible to check out the new features to see if Freshdesk will now work better for us

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Hi Craig,

Thanks a lot for reaching out. I saw in our Customer 360 view that you've also had a chat with our support team and they've forwarded your request. I'll follow up on it and make sure someone reaches out to you within a day or 2.

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