Would like to see the ability for non-agent CAB members to view attached documents in change requests while reviewing the change before approving or rejecting a change request.
Same issue here, makes CM almost useless to us.
I agree, the business wants to start using this, but the not agents cannot see any info on the change
its been a real headache, we are having to create changes and manually email attachments to CAB members. Its a terrible workflow currently