Freshworks named a Strong Performer in the Forrester Wave™: Enterprise Service Management, Q4 2021 Access Report

Start a new topic

Service catalogue - currency and recurring subscriptions

We're looking at using the service catalogue to allow users to order IT services. Currently the costs seem hardwired to dollars. Is there an option to change this to pounds sterling?

Some of our services are subscription based where we'd either pay monthly or annually. An option to deal with these would be great where next months costs get assigned to the user. It'd be a great way of understanding IT costs and highlighting users which might have software subscriptions they no longer need. 

3 people like this idea

Also looking to change $ to £. Recurring costs make a lot of sense for cloud-based online services...

Yes would also like to be able change to £ and Euro

As above would want to see £ available as an option.

Hi ,

 Currency is available . You can change the currency in Admin --> Helpdesk Rebranding



Great thanks for that - cannot believe I did not notice that.



Love to get more currencies. We use NOK (Norwegian Krone) in Norway and don't use Euro.

I would also love the option to have custom currencies I need DKK (Danish Krone)

Login or Signup to post a comment