I would like to use Single Sign-On based on Simple SSO,
also keep the SSO server inside the network (not public),
but keep the possibility to let external (public) users sign in normally.
however if Simple SSO with Local address configured, web page being routed to unavailable page (the local sso server address).
it would be nice to have an IP filtering:
if freshservice recognise my office ip/s it will route to the local SSO server.
else, it will route to the normal sign-in page.
We have taken it to the product management for filtering ip's and then routing to the appropriate sign in page.
What we do have currently is that you can whitelist trusted ip's. This link should give you more information on it.