Freshservice’s integrations for SaaS management enables accurate and reliable user and usage data discovery. Integrate with Okta to:
Discover and manage all the apps that employees authenticate to using Okta
Track the users assigned to each of these apps in Freshservice
Analyze the usage of each of these apps by tracking the 60-day login history of each user for each app.
Keep all the information updated through regular sync (once every 24 hours) between Okta and Freshservice
Install the integration in Freshservice
In Freshservice, navigate to Admin → SaaS Management and click on Okta SaaS Discovery App
Use Account Label to give a unique name for this account’s integration with Freshservice to identify the apps discovered using this Okta account.
In the Integration Add New Account page, enter the Okta URL, API Token copied from Okta.