If you have tasks assigned to you, it will be visible under the My Tasks section present on the left sidebar. 


To view a complete summary all your tasks, click on the View All option present on top of the My Tasks section. 


You can view tasks based on the following status: Due Today, Overdue, Upcoming, and Completed


You can click on a task to change its status or assign the task to a different person. 


 


Note: You can also create tasks within tickets and assign them to your fellow agents