v4.2.0 (30 October 2019)

  • SCCM Probe:
    • Introducing support for syncing additional fields, including the custom fields, from SCCM to Freshservice. More info here.
  • Fixed an issue with AD Sync where the sync was not triggered for any custom schedules that were configured

v4.1.0 (13 September 2019)

  • SCCM Probe:
    • Introduced support for syncing Used By of a device directly from SCCM views if device ownership information is available in SCCM
    • Fixed an issue where the IP Address was not scanned in the SCCM integration
    • Fixed an issue where changes made to devices.csv & sccmtablemapper.json in the Probe files where overwritten when updating the probe


v4.0.0 (31 July 2019)

  • IP Range & Domain Scans:
    • Introducing the completely revamped IP Range Configuration options with support for specifying subnets and CIDR notations. Specifying devices / IP Ranges to be excluded in the scan is also supported now. More details on configuring IP Range scans here.
      • All existing IP Ranges configured in the Probe have been converted into scan profiles to retain existing configurations
    • IP Ranges and Domains configured can now be deleted
    • UI changes to better represent in-progress and scheduled scans with options to kill scans if needed.
  • Probe Settings
    • Introducing the option to Force Sync Device and User information that has already been scanned by the Probe to Freshservice. This option is available for both the Standard Probe and the SCCM Probe.
      • Note that this does not rescan the devices and users. This will only refresh the information in Freshservice with the data that was already scanned by the Probe.
    • The option to "Send Partially Discovered Data to Freshservice" has been removed. 
      • If any probe has the option enabled now, this will be retained but admins cannot disable this anymore from the Probe. Please reach out to Freshservice Support to stop sending partially discovered data to Freshservice.
  • MAC Device Scan:
    • Completely revamped device scanning method for MAC devices to be more performant and secure
    • Last Logged in User information will now be discovered from MAC devices
  • General Updates: 
    • Performance updates to device scanning with upto 5X faster device discovery
    • Enhanced multithreading to scan more devices in parallel based on the server where the Probe is installed in. 
    • Any scans manually triggered will take precedence over other scheduled scans
  • Bug Fixes:
    • SCCM Probe: Fixed an issue where the OS of a device was not discovered and listed as a Software
    • SCCM Probe: Fixed an issue where the physical memory of devices was show incorrectly
    • SCCM Probe: Fixed an issue where the IP Address of devices was not updated
    • When selecting OUs to sync device/user info to Freshservice, the Probe timed out for very large OU lists. This has been fixed.


v3.8.0 (04 April 2019)

  • SCCM Integration: Introducing support for authenticating the SCCM integration using Windows credentials instead of using SQL credentials. More info here.
  • Active Directory Sync: Support for setting up custom schedules to sync users from AD to Freshservice. More info here.
  • Fixed an issue where the Probe did not work for OS that had specific culture values and language codes.



v3.7.0 (02 April 2018)

  • Fixed an issue with the Discovery Probe where synced AD users were automatically marked as deleted if the name contained a space or single quote

  • Fixed an issue with the Discovery Probe where the Probe installation was blocked by a few antivirus applications


v3.6.0 (02 April 2018)

  • Fixed an issue where the progress bar was not displayed when importing users
  • Performance updates


v3.4.0 (17 January 2018)

  • Fixed an issue in SCCM Probe where the device sync failed due to SQL connection error
  • Fixed an issue in SCCM Probe where devices were not scanned if special characters were found in the software installed in a device
  • Fixed an issue in SCCM Probe that resulted in inconsistent data imports when scanning large number of devices
  • Fixed an issue where OUs with ",' were not listed in the right order 
  • Fixed an issue that caused the schedule scan to fail when the server where the probe is installed was turned off during the scan time


v3.3.0 (30 November 2017)

  • Fixed an issue that did not list Child Domains / Some OUs in the Probe
  • Fixed the "Operational Error" while attempting to scan a Domain 


v3.2.0 (31 October 2017)

  • Introducing support for LDAP over SSL (LDAPS) for syncing users from Active Directory to Freshservice
  • Fixed an issue where the installation directory changed upon repairing and upgrading the probe. 
  • Fixed an issue that caused the probe to crash during scans
  • Fixed an issue where user attributes were not updated even when the field mapping is modified under Discovery -> Settings -> User Field Mapping
  • Fixed an issue where the OUs were not listed in alphabetical order


v3.1.0 (28 September 2017)

  • Fixed an error that caused duplication of assets even if a Mac agent is installed in a device
  • Fixed an issue with windows scan in Probe 3.0.0
  • Fixed an issue where software installed in a device were not updated to Freshservice properly


v3.0.0 (08 September 2017)

  • Support for authenticating the probe using Probe Key (Does not require URL, Admin Credentials)
  • Seamless update support to migrate from older versions of the probe(v1.12 and above) to v3.0 
  • Auto-Update support from v3.0 onwards. All new versions will be automatically downloaded and installed
  • Windows scanning code changes
  • New Wix installer for the Probe


v2.3.0 (12 April 2017)

  • TLS 1.2 support in Discovery Probe

v2.2.0

  • Fixed an issue causing incorrect discovery status when unexpected error is encountered in scan script

  • Enhancement to log probe crash reports in Freshservice application 


v2.1.0

  • Fixed domain scan and user import crashes in probe window 

  • Fixed the don-net 3.5 link in Probe which was redirecting to dot-net 4.0 client profile page

  • Fixed an error caused when scanned device in probe is edited and new scan is triggered with domain credentials

  • Fixed an issue caused when editing the local credentials of a SNMP device that was scanned through IP range scan

  • Fixed an issue where the Domain used for scanning a device is not selected and displayed in the edit page

  • Fixed an issue where the Windows and SSH credentials input box are expanded by default and displayed in the New IP range page of Probe


v2.0.0

  • Decoupled the Discovery Agent from the Discovery Probe

  • Agent download options removed from the Discovery Probe

  • Fixed a bug where the count in IP range scan was displayed incorrectly

  • Fixed issue that showed a scan as failed,  even if device scan is successful in the background

  • Fixed VMware device scan issues during IP Range Scan


v1.30

  • Enhancement to encrypt the Probe DB with a password

v1.29

  • Linux Support

  • Asset duplication fix

  • AD import wrong credential error message


v1.28

  • Active directory user field mapping enhancement

  • Fixed a bug that resulted in domain scan failing if the OU name contains ' / \

  • End User License Agreement displayed to the user in the UI

  • Fixed issue with user delete sync failure

  • Fixed issue where user import failed if more than one domain is configured


v1.27

  • SNMP device discovery enhancement

  • Probe codebase revamp


v1.26

  • Discovered device update logic revamped

  • Introduce agent access key to uniquely identify a device to fix device duplication 


v1.25

  • Minor code changes


v1.24

  • Minor code changes


v1.23

  • Fixed issue where domain details of asset is not updated through sccm import


V1.22

  • Fixed issue where discovery failed if the locale of the device is non english, especially German