Freshservice is the first service desk to be available in the new Google Apps market place. Follow these instructions in order to integrate your Freshservice account with Google App.
1. Go to admin.google.com and login as administrator.
2. Click on Marketplace apps and then click on Add marketplace apps on the top right.
3. Type freshservice in the textbox and hit enter.
4. Click on the button that says Install app.
5. Agree the terms and conditions and click on Accept.
In order to raise tickets, users can login to Freshservice by logging through Google.