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Filter Tags on Customer & Requester


I want to use Tags Filter on Customer & Requester. Could someone guide me to do that?

Hi ,

 Thank you for writing to us . Currently tag feature is not available in Freshservice. Please give us some time to implement this


Shihab Muhammed

It would be a good move to remove Tags from the Solutions edit if it cannot be used.

Just a thought.

If we could add tags to the service item setup so we could use the filter in the ticket screen. Is this something that will be added soon?

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