I want to use Tags Filter on Customer & Requester. Could someone guide me to do that?
Thank you for writing to us . Currently tag feature is not available in Freshservice. Please give us some time to implement this
It would be a good move to remove Tags from the Solutions edit if it cannot be used.
Just a thought.
If we could add tags to the service item setup so we could use the filter in the ticket screen. Is this something that will be added soon?