This is a list of features that have been added to Freshservice since the GA release. We will add to this post as new features get added. You can check back here to see what's new.
12 July 2014
2 Aug 2014
20 Oct 2014
29 Nov 2014
In order to streamline the 'What's New' section, we are closing this thread and transitioning to a monthly thread with weekly (or fortnightly) updates as seen here.
Please follow the announcements page to stay updated. (Hit the star next to announcements or use keyboard shortcut - g+w.)