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[Live Talk] FLIP-THE-SWITCH: Reimagine 'shift left' for the 'right experience'

Join us for this live session on May 19th at 9 AM PST as we bring experts and practitioners to present insights on the emerging shift-left strategies being adopted to improve employee satisfaction and agent productivity.

Key Learnings include:

  • How (and why) traditional IT self-service portals have failed to deliver the expected benefits
  • The continued importance of self-service within digitally-enabled organizations
  • How new smart technologies offer a better alternative to self-service portals
  • Eight (8) tips for ensuring that new self-service capabilities drive better employee experience and boost agent productivity.

If you can't make it to the webinar, no worries! Register now and we'll send a recording to your inbox. If you have any questions, leave a comment below or write to us at

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