Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

How often does a Discovery Agent communicate with Freshservice?

How often does a Discovery Agent communicate with Freshservice?


We have the Agent installed on laptops and we have found that the Agent is not reporting a change in the laptop's IP address.  What triggers the Agent to update Freshservice, is it on  scheduled time or based upon other criteria?

Login or Signup to post a comment