Please please please please, please.
We have spent a great deal of effort populating the Freshservice Knowledgebase.
We have also migrated all our file shares to Teams.
Everyone is now searching for content (or answers) using Microsoft Search & Intelligence.
This service allows connectors to external sources. I am desperate to include our knowledgebase articles in the Microsoft search results under its own verticle.
I cannot get passed the authentication (we use Azure SSO in Freshservice) when pointing to /a/solutions in Freshservice.
Could a custom connector be developed to integrate Microsoft Search with Freshservice, please?